Client Manager

Lettings Client Management · Reading, Berkshire
Department Lettings Client Management
Employment Type Employee
Minimum Experience Experienced
Compensation Depending on Experience

Looking for a new challenge? If you are proactive, self-motivated, and have experience of property management then why not consider joining the Haslams’ Client Management team?


This is a fantastic opportunity to be part of our experienced team within what is a leading estate agency, based at our landmark Reading office. Our vision is to be the best estate agency services business in the UK, and to achieve this we aim to provide the very best customer service at all times. You will help us achieve this through great customer and problem solving skills.


We are currently looking for an experienced, proactive and self-motivated Client Manager to join our team based Reading.


Purpose of Role:

To manage the Tenancy on behalf of the Landlord


Key Responsibilities:

  • Build and maintain effective relationships with Landlords and their Tenants
  • Ensure that all parties are communicated with effectively
  • Manage the Tenancy journey from Inventory to check out, including accurate record keeping for utility changeovers
  • To keep and maintain accurate records within our chosen software
  • Control movement of keys and sign in/out keys to contractors along with tenant keys
  • To manage the entire maintenance workflow from notification of a problem through to the invoice being paid and any guarantees being accurately recorded.
  • To conduct regular property visits and report to the landlord on the condition of the property
  • To ensure that check outs are processes in a timely manner to ensure deposits can be returned as quickly as possible
  • Following and working by the Property Ombudsman Code of Practice


Qualification/Requirements:


Our customers, employees and community are all incredibly important to us, and we aim to provide a great working environment that enables people to thrive and be recognised and rewarded on merit. We encourage staff development and training, provide a contributory pension scheme, a performance related annual bonus scheme, holiday allowance, regular team updates and socials, plus an unlimited supply of tea and coffee!


Interested? Click the 'Apply' button

 

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  • Location
    Reading, Berkshire
  • Department
    Lettings Client Management
  • Employment Type
    Employee
  • Minimum Experience
    Experienced
  • Compensation
    Depending on Experience